Segment Builder

Create, analyze, and benchmark targeted customer groups by review patterns.

Saved Segments

ACTIVE

Rating ≥ 4 + NPS > 8

—

Rating ≤ 2 + Recent 30d

—

needs attention

Mentioned features in review

456

24% vs last week

Create New Segment

Match of the following rules:

Review

AND

Sentiment

—

Total matched customers

—% of Total Base

Positive (4–5 stars)—

Neutral (3 stars)—

Negative (1–2 stars)—