Segment Builder
Create, analyze, and benchmark targeted customer groups by review patterns.
Saved Segments
High-Rating Promoters
ACTIVERating ≥ 4 + NPS > 8
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loading...
Critical Detractors
Rating ≤ 2 + Recent 30d
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needs attention
Feature Requesters
Mentioned features in review
456
24% vs last week
Create New Segment
Match
of the following rules:
1
Review
AND
2
Sentiment
Audience Preview
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Total matched customers
—% of Total Base
Sentiment Distribution
Positive (4–5 stars)—
Neutral (3 stars)—
Negative (1–2 stars)—