FOR SMALL SAAS TEAMS · EARLY ACCESS
Know which customer problem to tackle next.
Bring feedback together. Find the recurring problems. Give your next product decision evidence—and an owner.
14 days free · No credit card required
Explore the live sample workspaceStart with a CSV or a supported source.
G2 access is not required.
One view. Four perspectives.
30-day illustrative dataset
Where conversations start
Four feedback sources, one shared view.
More than positive or negative
20 analyzed · 4 unanalyzed. Missing analysis stays visible.
See which product needs attention
Three named products. Missing product data is shown separately.
Understand the local picture
Four known locations. Not a map of all your customers.
Illustrative preview — sample values, not customer results or predicted revenue loss. Select a bar to explore the demo.
WATCH BEFORE YOU SIGN UP
Meet ReviewIQ.biz
in about a minute.
See how customer feedback becomes a clearer starting point for your next product decision.
- Find the themes that need attention.
- Read the customer evidence.
- Give the next step an owner.
No account needed to watch. 51 seconds · Natural-style AI narration, music & captions.
Select a chapter, then press play.
Current product screens with illustrative sample data. AI-generated narration, not a human recording. Captions are embedded; an English caption track and transcript are also available.
Read the video transcript
Every team has customer feedback. The hard part? Deciding what to do next.
With ReviewIQ.biz, see the bigger picture. Explore feedback by source, sentiment, product, or location. Click a chart to focus on what matters.
Bring recurring customer problems into your planning conversation. Check the evidence and the gaps, before deciding what deserves attention.
Go beyond a score. Read the customer's actual words, and keep that context close to the decision.
Then give the next step an owner. Keep investigations, deadlines, and progress together in your roadmap.
Start with a feedback file or a supported connection. Explore the sample workspace at ReviewIQ.biz. Less guesswork. A clearer next step.
Find
Recurring customer problems
Check
Evidence and account context
Act
An owner and a next step
Learn
Before & after evidence
Feedback sources & workflow destinations
Features
Leave the meeting with a decision,
not another dashboard.
A focused workflow from customer problem to owned investigation. Your team decides what is worth building.
A shortlist, not a wall of charts
Bring up to three themes with recurring negative feedback into planning. Low-volume or incompletely analyzed feedback stays on a watchlist, not a confident recommendation.
Customer context you can check
Read the original feedback and see linked customers and recorded MRR. Missing links stay visible. Revenue context is not a prediction of churn or money saved.
An investigation with an owner
Draft an action with supporting reviews and editable decision notes. Save it to Roadmap, assign a teammate and due date, then choose whether to sync to your configured Jira project.
Start with the data you have
Preview and import a feedback CSV, or connect a supported provider. Add customer context and filter by source, product, or location where those fields are available.
Keep the team moving
Save feedback views, opt into weekly in-app reports, and discuss actions with teammates. Personal reminders help you return to assigned work without creating more dashboards.
Check what changed after shipping
Compare equal before-and-after periods for a completed action. See sample size, coverage and supporting reviews. Incomplete evidence is disclosed; a change does not prove your release caused it.
How it works
From feedback to an owned next step
Bring one customer problem to your next planning meeting.
Connect your sources
Upload a feedback CSV or connect a supported source. Provider access, available history, and import volume depend on permissions and plan limits.
Review the evidence
Run analysis on eligible feedback within your allowance, or opt into supported schedules. Inspect recurring themes, original wording, and gaps in customer context.
Agree on a next step
Save an evidence-backed investigation. Assign an owner, validate the problem, and agree on a small change to test. Return after shipping to compare the feedback.
Integrations
Bring feedback and context
into one conversation
G2, Zendesk, Typeform and Intercom supply feedback. HubSpot imports company context; Jira is an optional delivery destination. Provider credentials and the appropriate access are required.
Ways to use ReviewIQ.biz
Built for CS, Product
and Revenue teams
Investigate recurring complaints and sentiment changes before your next customer conversation. Signals support your judgment; they do not guarantee retention.
Customer success
Example workflow, not a customer testimonial
Review themes alongside the original customer feedback and use that evidence to inform your roadmap discussions.
Product teams
Example workflow, not a customer testimonial
Bring linked customer revenue and feedback into the same discussion. Revenue estimates depend on the completeness of your customer data.
Revenue teams
Example workflow, not a customer testimonial
Pricing
Start small. Grow with your feedback.
Start with a 14-day Starter trial. No credit card required. Choose your paid plan when you’re ready.
Same features on every plan, including authenticator MFA. Choose your monthly review volume and team size.
Launch
For two teammates finding the first customer signals.
- 500 feedback items/mo
- 2 team seats
- AI analysis & assistant included
- All supported integrations · no connection cap
- Segments, competitive insights & actions
Starter
For a small team turning customer feedback into action.
- 1,000 feedback items/mo
- 3 team seats
- AI analysis & assistant included
- All supported integrations · no connection cap
- Segments, competitive insights & actions
Growth
For teams investigating customer patterns at scale.
- 5,000 feedback items/mo
- 5 team seats
- AI analysis & assistant included
- All supported integrations · no connection cap
- Segments, competitive insights & actions
More feedback? Explore higher volumes
Indicative, sales-assisted options—not instant upgrades. Sources, processing needs, team size and final review allowance are confirmed in a written quote.
Need a custom enterprise agreement? Indicative pricing from $2,000/month. Contact sales to discuss volume, onboarding, and support.
Prices are USD, billed monthly, excluding applicable taxes. A feedback item is one imported review, ticket, comment, or survey response. AI analysis and the assistant have no separate monthly quota. Rate limits and safe batch sizes apply. Provider access and any provider fees are separate. Audio transcription is not included. All team members count toward seats. Existing subscriptions, including Pro, retain their agreed prices, review allowances, and seats. A paid subscription starts billing at checkout; it does not extend the free trial.
Get started today
One customer problem.
A clearer next step.
Explore customer feedback, investigate recurring themes, and decide what to improve next.
No credit card required for the trial · Cancel anytime